Shipping & Delivery

Shipping cost

• Merged Orders
• Are there any extra delivery fees?

Carrier

• Can I choose my shipping carrier?
• Which carriers do you use for shipping?

Quality

• How are Palate Project orders packaged?
• How is quality maintained during transportation?

Tracking number

• I never received my tracking information
• Where is my order?

Delivery request

• Can I schedule my delivery?
• Where can I add delivery instructions?
• Do you offer expedited shipping?
• I’m going to miss/I missed the last delivery attempt, do I have any other options?
• Is an adult signature required for delivery?

Shipping area

• Can I ship to a PO Box?
• Is there a local pickup option?
• Should I ship to my home address, work address, or UPS Office?
• Does Palate Project ship to my state?

Lost or Damaged Shipment

• The delivery person didn’t ask for my signature, what do I do?

Shipping ETA

• Can my delivery ETA change?
• How long does shipping take?